Tenant-Landlord Conflict!!(Fellow Tenants, ANSWER, PLZ!!!!!) looong question, really :D 10 points!!!?

Ok, So my family and I have lived in this rental house for a long time and it USED to be pretty great.Until this woman who was in charge of the complaints started to think she can control whether or not she would agree to requests %26lt;!?%26gt;. Like for example, we would call to ask when they could come over and fix our bathroom, there was something wrong with it(that was six months ago) and we are STILL waiting for it to be fixed. Another time, she was calling us just because we had guests coming over and they took a spot on an empty house's lot. Telling us VERY rudely, that we were to never to park on that empty lot, that because the other tenant had allowed us to park, doesn't mean that we can just use it. We were to treat it like it was HERS and therefore not touch it(?) We agreed, cuz we didn't want to make a fuss, but as soon as she told us (she hadn't even waited for our response) she hanged up on us, her voice dripping with venom. I mean seriously, it was just a parking lot, that didn't give her the right to act like we were just annoying underlings, like she was eating at us!!! We called back, just to make sure that she had pressed it by mistake. She sounded even more rude and hateful (for which i am not sure why) and she told us to stop calling or she will call the police. *EXACT WORDS*


1. She had called us


2. Wasn't it her job to listen to complaints and requests?


3. I know my rights and i shouldn't be treated like this .


im so sorry this is long, but i have to tell it and theres still more :D


So forward to a week ago. There were dangerous icicles just above us and they were going to drop. In fact one had crashed on our front walk just when i was going to leave (Thank God). It was then that i had noticed that they had already cleaned out all the icicles( Its part of the housing thing)...except ours. I don't want to sound like a whiner but we had paid our rents, NEVER to this day had missed any and never had prob. I have photos to prove it. We are a peaceful family and we are pretty patient, but this was trying us. We knew what our answer was going to be if we talked to the lady (Police, we should know, since we got that response when we had told her the bathroom was still broken) So we went to "The big office" the one in downtown. The man there was a walking fuse. His secretary was nice enough, but the man go angry and red if you just TALKED to her. And he said that o deal with the lady, but when we had informed him he got even more angry and told us very rudely "Too bad" not exactly but that was the whole point of the conversation. We then explained calmly that we had rights to be treated respectfully and not like this and if you couldn't at least TRY to make an agreement, what shall we do. He then made a snort and said, i don't care, go to court. We were shocked, to say the least. And that if we were still there by the time he got to his door and looked around he would call the police (?!) When we were leaving the Secretary apologized for him and said that she couldn't do anything. We thanked her and left. Our neighbor came over and we started talking and we realized that we both had the same prob. Most of the people had used the passive way and moved out, but this is near excellent schools (walking distance, too!) and we didn't want to leave, it felt like giving up on the fight and there's nothing worse than that to me (Don't worry its over :D)


So my question to you who have at least READ all of it with honesty,are:


1. Do we really have to go to court to be treated humanely and to get our things fixed?


2. If we do, what are some tips for preparing to look neat and organized and Well rehearsed


3. What's the benefit if we win, from my view?


4. Should we form some kind of nieghbors union and sign a petition?(people have left and some might have a history, because she came like a few years ago) We are in Ontario, if that helps


And please answer all 4 :D.








Thank you soooo much, this will at least lift some burden off of me.|||It seems like you having your friends park on private property caused problems. They had no right to park there BTW, vacant or not they don't own it and someone else is liable for it.





As for your questions:





1. Do we really have to go to court to be treated humanely and to get our things fixed?





Yes, just because you want something down does not mean the owner is legally obligated to do it. You will have to prove they have a legal obligation, either by law or contract.





2. If we do, what are some tips for preparing to look neat and organized and Well rehearsed





Looking well rehearsed is not a good thing, you will look like you are harassing the landlord. Just present your proof that you have problems and proof that you notified the landlord in writing and waited 30 days with no results. It will help to bring the actual laws that you think are broken with you, from the legal books themselves, nothing from online.





3. What's the benefit if we win, from my view?





Whatever you loss is, if any, and a court order forcing the landlord to comply.





4. Should we form some kind of neighbors union and sign a petition?(people have left and some might have a history, because she came like a few years ago) We are in Ontario, if that helps


And please answer all 4 :D.





I don't know why you would do this. Unless you are all property owners this would not be anything. No union of renters can force anything on property owners.|||I'm a landlord and the best I can say is this guy or company has lost touch and doesn't care about anything but numbers. Beyond that they might be right to an extent, although very rude. I'm not sure what was broken in your bathroom but many things that tenants call their landlord for is actually their responsibility. I live 2 blocks from my duplex and take care of many things I don't have to but many landlords don't. If a toilet handle breaks, a shower head cracks, sink knobs breaks many times the tenant should take care of this because it is a minor issue. If the tub crack and is unuseable or the stove breaks, furnace goes out that is a landlord issue. Snow removal and yard care is usually the tenants responsibility as well. If you like the area and place I would consider just taking care of things yourself and not dealing with the unprofessional owners. If these issues with the bathroom or other things are major and require the landlords attention to make the place " tenantable", "inhabitable", then you can sue for them not holding up their side of the contract by providing you with a livable residence. If you do go to court be as organized and keep anything you might think could be pertinent, also invite other neighbors or past tenants to join you in court or to make statements some would love to do it if the owners are this bad.